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Policies

Service Level Agreements

  • Hosting Agreement, covering
    • MWP Cloud, MWP classic, NonprofitPress
    • Managed VPS Cloud
  • Management Agreement, covering
    • Managed WordPress, Self-Hosted
    • MWP Cloud, MWP classic
    • Managed VPS Cloud
    • Wix Websites
    • Landing Pages (Mailchimp, Google)

Requests

Sub-processors

Smashstar Media utilizes sub-processors for various services and products we provide, including SaaS (Software-as-a-service). The following organizations provide services to Smashstar Media, our clients, and our customers:

  • Google, LLC (Domains, DNS, Landing Pages, Workspace, G Suite [legacy], Analytics)
  • WPMU DEV (Plugins, Management, Support)
  • Digital Ocean (Hosting, Load Balancing, CDN)
  • Cloudflare (CDN, WAF, Domains)
  • Linode (Hosting)
  • Amazon Web Services (Hosting, CDN, Transactional Email)
  • Intuit Mailchimp (Transactional Email, Analytics, Landing Pages)

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