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Giving Tuesday Helpdesk

How can we help you?

You’ve spent the year supporting our communities – now it’s our turn 🙂

Our agents are standing by to assist with…

  • Computer issues, Windows or Mac
  • Troubleshooting mobile devices
  • Common app/software errors
  • Connectivity issues
  • Marketing best-practices
  • Website troubleshooting
  • IT-related problem solving

Is there a charge?

The “Giving Tuesday Helpdesk” is being provided free of charge to Massachusetts-based nonprofit (501c3) organizations. Extended support will be available for larger issues or an increased scope at a discounted rate.

Ready to chat?

Please fill out the form below and you will receive an email link to a Google Meet call. You are not required to share your screen or turn on your webcam, but it may help in some situations.

If you prefer a direct call, we offer very reasonably-priced support to registered nonprofit organizations. Send a text to 508-556-0444 or an email to support@smashstarmedia.com for more information.

Monday, Nov 29

10:00am – 12:30pm

1:30pm – 4:00pm

4:30pm – 7:00pm

Tuesday, Nov 30

10:00am – 12:30pm

1:30pm – 4:00pm

4:30pm – 7:00pm

Wednesday, Dec 1

10:00am – 12:30pm

1:30pm – 4:00pm

Share the love!

Do you know of another local organization that could benefit from some help? Use the links below to share this page with any Massachusetts-based nonprofit and we’ll be more than happy to take their call!

Wrapping up a call?

If we were able to help you in any way, that’s enough satisfaction for us! However in previous years we’ve been asked about tips/donations… if you’re feeling that inclined, we’d be more than happy to accept a coffee, but anything more we would prefer you put right back into your organization. Thank you so much!!

Share a coffee